Refund Policy

Effective: October 15, 2026

This page is an English translation of the Korean original. If they differ, the Korean version prevails.

This policy applies to font licenses and font files (digital content) sold on It’s My Type (itsmytype.kr). Buying a font grants a license to use it, not ownership of the files.

Every font can be tried for free with your own text, weights and sizes in the type tester on its font page. The refund limits below are shown on this page and at checkout.

Fonts are digital content that can be copied. Once a download has started, refunds for change of mind are not available, as permitted by Korean e-commerce consumer protection law. Where your local law requires it, we will ask for your express consent to immediate delivery at checkout.
Lost files are not a reason for a refund; you can download them again from “My fonts” in your account.

Full refund within 7 days of payment if the font files have never been downloaded.
If an order contains separate fonts and only some were downloaded, the fonts not downloaded can be refunded within 7 days. A set (Basic set or Full set) is treated as one product.
Full refund of duplicate payments or billing errors.
If a file does not open, is damaged or differs from the product description, we will replace it or refund in full within 3 months of delivery, or within 30 days of when you found (or could have found) the issue.

Before downloading, we can switch your license or refund it. After downloading, you can upgrade (e.g. Basic → Web & app embedding, or Web & app embedding up to 10,000 → up to 100,000 monthly users) by paying the difference. Please also upgrade if your usage or monthly users grow beyond your license.

Email info@itsmytype.kr with your order number, name (account email) and the reason. For file problems, a description or screenshot helps. We reply within 3 business days.

Approved refunds are cancelled or paid back within 3 business days; your card issuer may take a few more days to show it. We charge no fees or penalties for refunds.
The license of a refunded order ends, and all received font files must be deleted from every device and storage. Continuing to use the fonts after a refund is a license violation.

Matters not covered here follow applicable Korean law. Where the law gives you stronger rights, the law applies.

Contact: info@itsmytype.kr